Help
Delivery & FAQ
How delivery and payment work, and answers to the questions we are asked most.
Delivery
We deliver to every region of Ghana from our shop in Ashaiman. Choose your option at checkout; the fee is shown before you pay.
| Area | Options | Fee |
|---|---|---|
| Greater Accra (including Ashaiman, Tema and Accra) | Free pickup at our shop, or delivery to your door | Pickup free; delivery ₵50 |
| All other regions | By bus or courier to your town | ₵100 |
Once your order is ready, we call or WhatsApp you to confirm the delivery day and time for your area.
Payment
- Pay on delivery: pay the rider in cash or by MoMo when your order arrives, or pay when you collect it at our shop in Ashaiman.
- Pay before delivery by MoMo transfer: send the order total to 024 210 4342 (Karis Tresses Enterprise / Mavis Atrikpey Amankwa), using your order number as the reference. Your order ships as soon as we confirm the payment.
- Online card payment: coming soon.
All prices are in Ghana cedis (₵). There are no hidden charges: the total you see at checkout is what you pay.
Questions
Frequently asked questions
How long does delivery take?
Once your order is ready, we call or WhatsApp you to confirm the delivery day and time for your area. Delivery is ₵50 anywhere in Greater Accra and ₵100 to other regions, or free if you collect from our shop in Ashaiman.
Can I pay on delivery?
Yes. Choose Pay on delivery at checkout and pay the rider in cash or by MoMo when your order arrives, or pay when you collect it at our shop. You can also pay before delivery by MoMo transfer.
Can I see a bag before I buy?
Yes. Visit our shop at Kuffuor Station, opposite New Crystal Hospital, Ashaiman, or message us on WhatsApp for extra photos and a quick video of any item.
Do you have plus sizes?
Yes. Our tees come in S, M, L, 2XL and 3XL, and are shown on real bodies, including bigger frames. Message us on WhatsApp with your usual size and we will help you choose. See our size guide.
How does the tee bundle work?
Mix any tees, in any designs, colours and sizes: 1 tee for ₵85, 5 tees for ₵375 or 10 tees for ₵650. The saving is applied automatically in your bag.
What if something does not fit or is not right?
Message us on WhatsApp as soon as you receive your order and a real person will help. You can exchange an unworn item within 7 days of delivery. Read our returns & exchanges policy for the details.
How do I track my order?
We keep you updated by WhatsApp or phone. You can also see your order status in My account if you created an account at checkout.
Do you sell wholesale?
Yes, we can discuss bulk and wholesale orders. Choose “Wholesale or bulk orders” on our contact form or message us on WhatsApp.
Are the colours in the photos accurate?
We photograph every item in natural light so colours stay true, but screens differ. If you are unsure, ask us on WhatsApp for an extra photo.